Course curriculum
Module 1: Windows OS Architecture and Installation MasteryQuiz
Build a precise working knowledge of Windows editions, installation paths, and upgrade scenarios that appear repeatedly on the 220-1202 exam.
play_circle_outline Windows Editions and Feature Differences That Matter for the Exam
play_circle_outline Clean Install, Upgrade, and In-Place Repair Procedures
play_circle_outline Disk Partitioning, File Systems, and Storage Configuration
play_circle_outline Post-Installation Configuration and Windows Settings
Module 2: Windows Administration Tools and Command-Line ProficiencyQuiz
Develop command-line confidence and master the administrative consoles that technicians use daily and the exam tests directly.
play_circle_outline Essential Command Prompt and PowerShell Commands for Support Work
play_circle_outline Task Manager, Resource Monitor, and Performance Tools
play_circle_outline Registry Editor, Group Policy, and Local Security Policy
play_circle_outline System Configuration, MSConfig, and Boot Options
Module 3: macOS, Linux, and Mobile OS Essentials for the ExamQuiz
Cover the non-Windows operating systems at exactly the depth the 220-1202 exam requires, focusing on support tasks and key differences.
play_circle_outline macOS Navigation, Utilities, and Common Support Tasks
play_circle_outline Linux Command Line and File System Basics
play_circle_outline Mobile OS Features, Synchronization, and Support Scenarios
Module 4: Security Threats, Vulnerabilities, and Hardening TechniquesQuiz
Apply the security knowledge the exam weights heavily, from identifying attack types to executing hardening procedures on real systems.
play_circle_outline Malware Types and Attack Vectors You Must Recognize
play_circle_outline Malware Removal: The CompTIA Six-Step Process Applied
play_circle_outline Windows Security Hardening and Access Control
play_circle_outline Wireless Security Protocols and Authentication Standards
play_circle_outline Data Destruction, Privacy Compliance, and Physical Security
Module 5: Scripting, Automation, and Remote Support ToolsQuiz
Learn scripting at the practical level the exam expects and use remote tools that modern technicians rely on every day.
play_circle_outline Scripting Languages and Use Cases Every Technician Should Know
play_circle_outline Remote Access Tools and Secure Remote Desktop Configuration
play_circle_outline Software Deployment, Patch Management, and Update Strategies
Module 6: Cloud Computing, Virtualization, and Network ServicesQuiz
Master the cloud and virtualization concepts the 220-1202 exam tests, including practical configuration of virtual environments and key network services.
play_circle_outline Cloud Service Models and Deployment Types for the Exam
play_circle_outline Virtualization Concepts and Hypervisor Configuration
play_circle_outline DHCP, DNS, and Network Configuration for Support Technicians
Module 7: Operational Procedures, Documentation, and ProfessionalismQuiz
Close the gap on the operational and soft-skill domain that many candidates underestimate but the exam scores heavily.
play_circle_outline Ticketing Systems, Documentation, and Change Management
play_circle_outline Backup Strategies, Disaster Recovery, and Business Continuity
play_circle_outline Environmental Controls, Safety Procedures, and Regulatory Compliance
play_circle_outline Professionalism, Communication, and Customer Service Under Pressure
Module 8: Exam Simulation and Targeted Score ImprovementQuiz
Consolidate all domain knowledge through timed practice, performance-based question drills, and gap analysis to maximize your exam score.
play_circle_outline Performance-Based Question Strategy and Lab Simulation Techniques
play_circle_outline Domain-by-Domain Weak Spot Identification and Targeted Review
play_circle_outline Final Exam Readiness: Logistics, Mindset, and Day-of Strategy
